Privacy Policy

1. Introduction

CloudShield IT Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cloudshieldit.com.

Please read this privacy policy carefully. By accessing or using our website, you agree to be bound by the terms described herein. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

We may collect and process the following types of information:

Personal Information

When you contact us or submit inquiries through our website, we may collect:

• Name
• Email address
• Phone number
• Company name
• Job title
• Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Other diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them). We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly and cannot be switched off.
• Performance Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Enable enhanced functionality and personalization.
• Targeting Cookies: Used to deliver relevant ads and track ad performance.

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide and maintain our website
• To respond to your inquiries and provide customer support
• To improve our website and services
• To monitor the usage of our website
• To detect, prevent, and address technical issues
• To comply with legal obligations
• For other legitimate business purposes

4. Legal Basis for Processing

We process personal information under the following legal bases:

• Consent: When you have given us clear consent to process your personal data for a specific purpose.
• Contract: When the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal obligation: When the processing is necessary for us to comply with the law.
• Legitimate interests: When the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your rights and interests do not override those interests.

5. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, or assist us in analyzing how our website is used.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We do not sell your personal information to third parties.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request correction of any information you believe is inaccurate.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Objection: You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at privacy@cloudshieldit.com.

9. Third-Party Websites

Our website may contain links to other websites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@cloudshieldit.com
• By phone: +44 7827 751701
• By mail: CloudShield IT Ltd, [Your Company Address]